Shipping & Handling

Same-Day Shipping Guarantee

As a small business owner it’s my duty to make sure everything goes smoothly. I appreciate your support and patience. 

Standard Shipping: FREE Shipping over $50 & 2 Day Shipping (USA & Business Days ONLY)

All orders placed Monday – Friday are processed and shipped within 24 hours.  If the order is placed after 2PM PST, it will be processed the following business day. Orders placed after 2:00 PM PST Friday will be shipped the following Monday.  Tracking numbers will be posted to your account within 24 hours of shipping

 All orders of in-stock items placed before the 2p.m. CST (8 p.m. EST) cut-off time will ship the same day (business days only). Orders placed after the cut-off time will ship the following business day.

 

INTERNATIONAL SHIPPING: All international packages are shipped via USPS and the various options available are presented at checkout. Rates are based on destination and package weight.

Delivery times for international packages vary greatly depending on the final destination and can take up to 7-14 days from the time it has shipped until it is delivered.

 

Lost Packages 

In the unfortunate circumstance that a package is lost or delayed, our team will work on the customer's behalf to locate the order. Please note that due to our shipping carriers’ follow-up policies, this process may take up to 2 business days to resolve – but we will do our best to get you the answers you need as quickly as we can. 

In some instances, packages may be delayed due to severe weather, and Express Delivery fees may not be eligible for refunds.

Email Addresses & Tracking Numbers

Please provide a valid e-mail address when placing your order. Once the order is submitted, we will send out an email confirmation for you to review. After your order has shipped, we will use this email address to send you a tracking number for your shipment.